IT support Durban
Business IT support in Durban
Your own IT department, without the salary. We keep your computers, network, email and printers running so your team can get on with their work.
Overview
Business IT Support from a team that has done it since 2009
Small and medium businesses in Durban rarely need a full-time IT person, but they do need someone who answers the phone and knows their setup. That is what we do. We look after offices, shops, practices and organisations across Durban, both on-site and remotely.
We can help on a call-out basis when something breaks, or look after your business on an ongoing basis so problems are prevented rather than fixed. Either way, you deal with one local team that already knows your systems.
What's included
What our Business IT Support service covers
Networks & Wi-Fi
Router, switch and access point setup for reliable office-wide Wi-Fi and wired networking.
Email & Microsoft 365
Business email setup and migration, Outlook configuration and shared mailboxes and calendars.
Backups
Automatic backups of your important data, on-site and off-site, so a failed drive is not a disaster.
Security
Antivirus, updates, strong passwords and staff awareness to keep your business data safe.
Staff devices
New computers set up and ready to work, and old ones wiped securely when staff leave.
Maintenance
Regular check-ups, updates and clean-ups that stop small problems becoming downtime.
Who it's for
Who we help
Offices
Accountants, attorneys, agencies and consultants.
Medical practices
Doctors, dentists and specialists who can't afford downtime.
Retail & hospitality
Shops and restaurants with POS, Wi-Fi and back-office PCs.
Organisations
NPOs, schools and community organisations.
How it works
Getting started takes four simple steps
- 01
Tell us what's wrong
WhatsApp, call or send the contact form. A photo of the error message helps.
- 02
Diagnosis & quote
We find the fault or scope the work and give you a clear price before we start.
- 03
We fix it or build it
On-site, in our workshop or remotely, whichever gets you going fastest.
- 04
Aftercare
We check in afterwards and stay on call for anything else you need.
Where we work
Business IT Support across Durban
We visit homes and businesses across the greater Durban area. Areas we regularly cover include:
- Sydenham
- Asherville
- Overport
- Reservoir Hills
- Sherwood
- Musgrave
- Berea
- Glenwood
- Morningside
- Durban CBD
- Point & Waterfront
- Umbilo
- Durban North
- Umhlanga
- La Lucia
- Westville
- Pinetown
- Queensburgh
- Chatsworth
- Phoenix
- Verulam
- Mount Edgecombe
- Hillcrest
- Amanzimtoti
FAQ
Business IT Support: your questions answered
Something else you'd like to know? WhatsApp us on 072 653 4373.
All FAQsDo you offer IT support contracts?
Yes. We can look after your business on an ongoing basis with regular maintenance and priority support, or help on a call-out basis when you need us. We will suggest what suits the size of your business.
Which areas do you cover for on-site support?
We cover most of the greater Durban area, including the CBD, Berea, Durban North, Umhlanga, Westville, Pinetown and the South Coast up to Amanzimtoti. Business clients further afield are visited by arrangement.
Can you help after hours so we don't disrupt staff?
Yes. Upgrades, moves and maintenance can be scheduled after hours or on weekends by arrangement, and remote support is often available in the evenings.
Can you set up a new office from scratch?
Yes. We can plan and install the network, Wi-Fi, computers, printers, email and backups for a new or relocated office.
Get a quote for Business IT Support
WhatsApp or call 072 653 4373, or send us the details and we'll come back to you with a quote.